Mashreq Bank Careers Near Me – Relationship Manager- Business Banking

Job Description:

To achieve assigned financial and non financial objectives by meeting all borrowing & non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).

To actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS & relationships downgraded by ME team using defined customer on-boarding procedure.

Job Responsibilities:

• Regularly upgrade existing SE customers to ME segment by offering need based solution as per client’s profile & requirements.
• Update branch manager and regional SE manager on regular / weekly for better controls on sales and relationship management.
• Conduct annual/periodic credit facility reviews in the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the banks credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.
• Develop on the job learning curve of SSO to enable them to grow professionally and prepare them for higher levels of responsibility.
• Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively.
• Maintain acceptable portfolio quality.
• Adhere to all the compliance & regulatory policies with regards to KYC/ AML etc as set out by the bank from time to time.
• Liaise between internal and external advisors to ensure precision of agreements.
• Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer service.
• Liaise with superiors and direct reports within the business units, Risk Management and related enabler units within the bank to achieve business objectives.
• Screen the market for NTB opportunities.
• Achieve assigned financial and non financial targets.
• Follow-up and monitor assigned relationships to ensure satisfactory account conduct and early rectification of various credit related issues.
• Improve share of wallet & target to be primary bank for each of the relationships in the assigned portfolio. Enhance relationship revenue from existing portfolio of borrowing & non-borrowing accounts by cross-selling complete range of banking products.

Job Requirements:

• Requires advanced vocational knowhow of the subject matter (viz. Credit, Trade, Operating system, Legal, etc)
• MBA/CA or if a regular graduate needs to possess adequate relevant experience.
• Excellent communication and negotiation skills.
• At least 4 years + relevant banking experience in local or international market
• Banking Sales & service experience with proven relationship management qualities.
• Positive attitude, strong work ethic and a good team player.

Job Details:

Company: Mashreq Bank

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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